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Frequently Asked Questions
YOUR INQUIRIES, OUR SOLUTIONS
How long does it take to receive my order?
Weave on demand items typically ship in 5-10 days from the day of order, barring into account supplier closures due to holidays and/or unforeseen natural elements. Time with the shipper can vary depending on your location. Express shipping is available.
Do you do customizations?
Customizations such as name, date or place can be added to select designs and will be visible as an option during check out. Please reach out if there is one in particular that you do not see available to customize. Additionally, a personal design may be created in house on a case-by case basis. Please send an inquiry below.
What types of payment are accepted?
We accept major credit cards, Paypal, Apple-Pay and Google-Pay. We do not accept ACH, check or non-verified payments from out of the USA.
What is your return policy?
Due to the nature of made on demand, and customization, we are unable to accept returns.
*If an item arrives damaged or incorrect, immediately contact us via email. Documentation is necessary and a return authorization must be received before acceptance and return for store credit or a replacement order.